Terms

Orbitcom (SMC-Private) Limited

These Terms and Conditions (“Terms”) govern your access to and use of the website, products, and services provided by Orbitcom (SMC-Private) Limited (“Orbitcom”, “we”, “us”, or “our”). By accessing our website or using our services, you agree to comply with and be legally bound by these Terms.

1. Company Overview

Orbitcom (SMC-Private) Limited is a Pakistan-based technology company providing:

  • Payment Gateway & Payment Solutions

  • E-Commerce Development

  • Website & Web Application Development

  • Mobile Application Development

  • API Integration Services

  • ERP & Business Automation Solutions

  • Digital Marketing & Branding Services

  • IT Maintenance & Technical Support

2. Use of Website

You agree to use our website and services only for lawful purposes. You must not:

  • Attempt unauthorized access to systems or data

  • Engage in fraudulent, abusive, or illegal activities

  • Upload malicious code or harmful software

  • Misuse payment or digital services

Orbitcom reserves the right to restrict or terminate access if these Terms are violated.

3. Services & Project Scope

All services are provided based on:

  • Written quotations or proposals

  • Agreed scope of work

  • Defined pricing and timelines

Any additional features or modifications outside the agreed scope may result in additional charges.

4. Payments & Billing

  • All prices are quoted in Pakistani Rupees (PKR) unless stated otherwise.

  • Advance payments may be required before project initiation.

  • Remaining payments must be cleared according to the agreed schedule.

  • Delayed payments may result in suspension of services.

Bank charges, gateway fees, or third-party service costs are the responsibility of the client unless otherwise agreed.

5. Payment Gateway Services

Orbitcom acts as a technology integration provider, not a bank or financial institution.

  • Final approval of payment gateway activation depends on the respective bank or financial service provider.

  • Orbitcom is not responsible for rejection, compliance delays, or regulatory decisions made by banks or third parties.

  • Clients must comply with applicable financial and regulatory laws in Pakistan.

6. Intellectual Property

  • All content, designs, code, software, and materials developed by Orbitcom remain the intellectual property of the Company until full payment is received.

  • Upon full payment, ownership of custom-developed work may be transferred as agreed.

  • Unauthorized copying, resale, or redistribution is strictly prohibited.

7. Confidentiality

Both parties agree to maintain confidentiality regarding:

  • Business information

  • Financial details

  • Technical data

  • Login credentials and proprietary documentation

Confidential information shall not be disclosed unless required by law.

8. Third-Party Services

Orbitcom may integrate or rely on third-party services including:

  • Banks and payment gateways

  • Hosting providers

  • API platforms

  • Software tools

We are not responsible for downtime, data loss, or service interruptions caused by third-party providers.

9. Limitation of Liability

Orbitcom (SMC-Private) Limited shall not be liable for:

  • Indirect or consequential losses

  • Loss of profits, revenue, or data

  • Delays caused by force majeure events

  • Decisions made by financial institutions or regulators

Maximum liability, if any, shall not exceed the total amount paid for the specific service.

10. Termination

Orbitcom reserves the right to suspend or terminate services if:

  • These Terms are violated

  • Fraudulent or illegal activity is detected

  • Payments remain outstanding

Termination due to client misconduct does not entitle the client to a refund.

11. Governing Law & Jurisdiction

These Terms shall be governed by the laws of the Islamic Republic of Pakistan.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Pakistan.

12. Changes to Terms

Orbitcom reserves the right to modify or update these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.

13. Contact Information

For any questions regarding these Terms, please contact:

Orbitcom (SMC-Private) Limited
📍 Defence Mor Gold Palace Plaza, 1st Floor, Office No. 11
📞 0302-5470816
📧 orbitcom687@gmail.com