Privacy Policy

Orbitcom (SMC-Private) Limited

Orbitcom (SMC-Private) Limited (“Orbitcom”, “we”, “us”, or “our”) is committed to protecting the privacy, confidentiality, and security of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal and business information when you access our website or use our services.

1. Information We Collect

A. Personal Information

We may collect personal information that you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Company or business name

  • Address and billing details

  • Any information submitted through contact forms or service inquiries

B. Payment & Transaction Information

For payment-related services, we may collect:

  • Transaction references

  • Billing information

  • Business banking details (when required for settlement or integration)

Orbitcom does not store sensitive payment information such as credit/debit card numbers, CVV codes, or banking passwords.

C. Technical & Device Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device details

  • Cookies and session data

  • Website interaction and usage analytics

This data helps us improve performance and security.

2. How We Use Your Information

We use collected information to:

  • Provide and manage our IT and digital services

  • Process payments and service requests

  • Respond to inquiries and customer support requests

  • Improve website functionality and user experience

  • Maintain system security and prevent fraud

  • Comply with legal and regulatory obligations

We collect only the information necessary to deliver our services effectively.

3. Data Protection & Security

Orbitcom implements reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, misuse, alteration, or disclosure. These include:

  • Secure hosting environments

  • Access control restrictions

  • Encrypted communication where applicable

  • Regular monitoring and security reviews

While we strive to protect your information, no internet transmission can be guaranteed 100% secure.

4. Sharing of Information

We do not sell, rent, or trade personal data.

We may share information only with:

  • Payment processors or financial partners (for transaction purposes)

  • Trusted third-party service providers under confidentiality agreements

  • Legal authorities if required by law

  • Regulatory bodies when necessary for compliance

5. Cookies Policy

Our website may use cookies to:

  • Enhance user experience

  • Analyze traffic patterns

  • Improve website performance

You may disable cookies in your browser settings; however, some website features may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites. Orbitcom is not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of any third-party platforms they visit.

7. Data Retention

We retain personal and business information only for as long as necessary to:

  • Provide services

  • Fulfill contractual obligations

  • Comply with legal requirements

Once no longer required, data is securely deleted or archived.

8. Your Rights

You may request to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (where legally permitted)

  • Withdraw consent for communications

Requests can be submitted using the contact details below.

9. Updates to This Policy

Orbitcom (SMC-Private) Limited reserves the right to update or modify this Privacy Policy at any time. Updates will become effective upon publication on our website.

10. Contact Information

For privacy-related questions or requests, please contact:

Orbitcom (SMC-Private) Limited
📍 Defence Mor Gold Palace Plaza, 1st Floor, Office No. 11
📞 Phone: 0302-5470816
📧 Email: orbitcom687@gmail.com